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Empowering Experienced Professionals for Successful Career Transitions
Good business begins with proper manners, appropriate etiquette, and professional presence. Success in business is attributed to 85% people skills based on your behavior, ethics, and demeanor. Negative body language and gestures such as a weak handshake or shifty eyes convey the lack of etiquette and are deal breakers. People equate bad manners with incompetence and through subtle social signals; the business person “without manners'” will lose out and never know why.
Objectives for this session include:
ABOUT THE SPEAKER:
Shawn E. Gilleylen is a business etiquette expert, professional speaker, corporate trainer, and author. She is the owner of Administrative Support Associates, a firm specializing in business etiquette training, professional image, and workplace communication.
Shawn keynotes at conferences, conducts etiquette trainings, facilitates workshops, teleseminars, coaching, and one-on-one etiquette consultations.
After years of interviewing job candidates and observing employees who lacked good manners and business etiquette skills, Shawn created the Success with Etiquette™ Training Program to help businesses and individuals gain a competitive edge by strengthening their professionalism, corporate image, social graces, and business communication.
Shawn’s highly energetic, warm, interactive style captivates audiences of all ages and facilitates a dynamic dialogue interaction. During her entertaining and educational presentations that make etiquette fun and rewarding, participants enjoy “real-world” scenarios. Shawn is the proud author of Success with Etiquette: Book of Etiquette, which is course material for Austin Community College Hospitality Management Program.
CONTACT THE SPEAKER:
SHAWN E. GILLEYLEN
Phone: (202) 352-3166
1627 K St NW, 3rd fl.
40Plus of Greater Washington1325 G Street, NW, Suite 500
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